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Customer Service Representative

West Lafayette, IN, USA

Job Type

Full Time, Part Time

About the Role

- Greet customers
- Answer the phone and determine need of caller
- Follow up on all late pay and cancel pending situations
- Handle returned mail
- Contact clients as needed for specific information needed by sales agents or underwriting or claims
- Report claims and file Certificates of Compliance as needed
- For new purchasers of insurance gather the needed information and refer to licensed agent.
- Handle customer policy changes for which you are trained and authorized to handle.
- Handle monthly birthday program.


  • Good Communicator and Team Player

  • Around the IU Bloomington Area

About the Company

Tucker Insurance is an independent insurance agency contracted with a large number of insurance carriers so that we can provide the insurance protection you need at the best price we can obtain for you, form the best insurance companies.

Our goal is to help each person or business by providing for all your needs without having you pay for the protection you do not need.

Our motto is "WE TREAT YOU LIKE FAMILY" That is how we approach each client

​Our clients are from every continent on the plant( except Antarctica). We help international students, scholars, and other visitors to the United states, helping them with issues even beyond insurance. We want them to have nothing but positive memories of their time here.

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